Why a Piece of Paper = End User Bliss   Leave a comment

Paper has been around for over 5,000 years. It’s no wonder this has been the main data recording tool for companies. Business users feel comfortable with a medium they can design and match to their needs. However with the invention of automated business process management tools companies are struggling to re train and convert their users to new data recording processes and unfamiliar systems.

Question: What is the easiest way to get your employees to use a new data capturing system?

Answer:  Make the data capturing process just like filling out what they are used to, a piece of paper!

One of the main issues with introducing a new system into an organization is that of getting the existing user base on board. When a system is designed to look like a piece of paper users are accustomed to, they can immediately relate to the new process. This strategy results in a higher successful adoption rate with newly introduced systems.

Minimizing end user training is a major cost cutting factor that all companies should be aware of when implementing a new system. Quickly getting the end users on board with new processes should be as simple and intuitive as possible. Does your system mimic your paperwork or does it require your users to learn a whole new interface?

In most cases the simplest solution is to initially convert common paper processes to that of an “electronic” paper process. If you have a paper process that needs greater control and capabilities and don’t want to spend months re training your users feel free to give us a call at 1-323-300-4856 or shoot us an email at sales@djysolutions.com.

 

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